Accessibility

Minibamboopjs Website Accessibility Policy

Overview

At MiniBambooPJs, we uphold the principles of equality and inclusion, and are committed to providing an accessible shopping experience for all users. We respect the dignity and independence of every individual, implementing various measures to ensure people with disabilities can smoothly access and use our website and services. For communication needs, we provide necessary assistive tools free of charge to guarantee all users receive equally high-quality customer service.

Our website is developed using cutting-edge technologies and strictly adheres to the standards set by the W3C Web Content Accessibility Guidelines (WCAG 2.1) and the 21st Century Communications and Video Accessibility Act (CVAA 2010). We conduct regular screen reader compatibility tests and optimize keyboard navigation and color contrast design to ensure smooth browsing for users with different needs. We encourage users to access our website using their personal assistive devices, and will provide alternative solutions like manual assistance should any compatibility issues arise.

To ensure service quality, we have established comprehensive service guarantee mechanisms. Should any accessibility features experience temporary interruption, we will post prominent notices on our homepage indicating the expected restoration time and temporary solutions.

We are committed to continuously improving accessibility by adjusting website features, optimizing tactile product packaging identifiers, and enhancing multi-channel communication methods based on user feedback. Users may provide feedback via email at minibamboopjs@gmail.com or by calling our accessibility service hotline. Should any standards not be met, we promise to respond within 48 hours. This policy will undergo regular review and updates to ensure we always provide users with the best possible accessible experience.